Frequently Asked Questions
Everything you need to know about shopping with Sportek International.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for apparel and footwear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like undergarments and swimwear are final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
Which payment methods do you accept?
Sportek International accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your performance fabrics sustainably sourced?
We are committed to ethical fashion. Many of our high-performance textiles are made from recycled polymers and organic cotton, ensuring high quality with a lower environmental footprint.
How can I track the status of my shipment?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to our carrier's tracking portal.